Privacy Policy for Kjeøya.com

Last updated: October 2025

At Kjeøya, we value privacy as much as we value tranquility. This Privacy Policy explains how we collect, use, and protect the information you share with us when visiting Kjeøya.com, making an inquiry, or planning your stay on the island.

Our approach to privacy reflects the same principles that guide our retreat — simplicity, respect, and integrity.

1. About Kjeøya

Kjeøya is a privately owned island retreat in Lofoten, Norway. The website Kjeøya.com is operated by Kjeøya AS (“we,” “our,” or “us”).

From our fishermen’s apartments to our modern design cabin, we provide a sanctuary for guests seeking authentic experiences rooted in nature and culture.

This Privacy Policy describes how we handle personal information in accordance with the EU General Data Protection Regulation (GDPR) and Norwegian data protection laws.

2. Information We Collect

We only collect information that is relevant and necessary to provide our services and respond to your inquiries.

The type of data we collect depends on how you interact with our website:

a) Contact Form

When you reach out to us via the contact form, we collect:

  • Your name
  • Email address
  • Phone number (optional)
  • Any message or inquiry details you choose to include

This information is used solely for communication purposes — to respond to your request, provide information about your stay, or assist you with planning a retreat.

b) Booking or Inquiry Correspondence

If you continue your communication with us after submitting the form, we may collect additional details, such as:

  • Preferred dates of stay
  • Number of guests
  • Accommodation preferences
  • Special requests or dietary needs (if provided voluntarily)

These details help us tailor your experience and prepare your stay in the most thoughtful way possible.

c) Technical Data

When you browse Kjeøya.com, our hosting platform may automatically collect limited technical data such as:

  • Browser type and version
  • Device type (mobile, tablet, desktop)
  • Anonymous usage data (e.g., pages visited, duration on site)

This information is used solely for analytical purposes to improve website performance and user experience. We do not link this data to identifiable individuals.

3. How We Use Your Information

Your personal information is used only for the following purposes:

  • To respond to inquiries sent through the contact form
  • To manage and confirm bookings or requests
  • To provide relevant information about Kjeøya and your upcoming stay
  • To maintain communication regarding logistics or special arrangements
  • To improve our website’s functionality and visitor experience

We do not use your data for unsolicited marketing, newsletters, or advertising.

We will never sell or share your personal data with third parties unless required by law.

4. Data Storage and Security

We take your privacy seriously and store your data securely.

All form submissions and emails are handled through encrypted channels (HTTPS and SSL) and stored on secure servers hosted within the European Economic Area (EEA).

Access to your data is limited to authorized personnel who require it to process your inquiry or manage your stay.

We regularly review and update our systems to maintain the highest possible level of data protection.

5. Cookies and Analytics

Kjeøya.com uses minimal cookies to ensure functionality and basic analytics.

Cookies may collect anonymized data such as session duration or traffic sources, helping us understand how visitors interact with the site.

You can manage or disable cookies directly in your browser settings. Disabling cookies may affect certain site functions, but the website will remain accessible.

We do not use advertising cookies or third-party tracking pixels.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Contact form inquiries: up to 6 months after last communication
  • Confirmed bookings: retained for up to 2 years for administrative and accounting purposes
  • Technical/analytics data: stored in anonymized form for 12 months

When data is no longer required, it is securely deleted.

7. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • The right to access and receive a copy of your data
  • The right to rectify inaccurate or incomplete information
  • The right to erasure (“the right to be forgotten”)
  • The right to restrict or object to data processing
  • The right to data portability

If you wish to exercise any of these rights, please contact us using the contact form on our website. We may need to verify your identity before fulfilling your request.

8. Third-Party Services

Kjeøya.com may contain links to external websites such as local partners, cultural sites, or travel resources.

Please note that we are not responsible for the privacy practices or content of external sites. We encourage visitors to review their respective privacy policies when navigating away from our domain.

9. Contact and Inquiries

For all inquiries related to privacy, data handling, or your booking, please reach out to us through the contact form on Kjeøya.com.

We handle every inquiry personally — no automated replies, no outsourced communication — ensuring that your message is treated with care and discretion.

If your question concerns data protection, simply include “Privacy Inquiry” in the subject line of your message.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our operations, legal requirements, or technical environment.

All updates will be published on this page, and the “Last updated” date at the top will be revised accordingly.

We encourage you to revisit this page occasionally to stay informed about how we protect your information.

11. Our Commitment

Kjeøya is more than a destination — it is a promise of peace, authenticity, and respect for both people and place.

That same promise extends to your privacy. Every piece of information you share with us is treated with the same care and responsibility that we devote to preserving our island’s natural and cultural heritage.

For us, privacy isn’t a policy — it’s a part of our philosophy.

An exclusive island retreat in Lofoten. Crafted with respect for nature, culture, and timeless simplicity. 
© 2026 Kjeøya Sporløst Friluftsliv AS
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Webdesign and development by Zennet Media
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